The small microprocessor on the motherboard will reload the drivers and your USB ports should hopefully be recognizing devices again. So first turn off your computer using the Shut Down option in Windows or pressing the power button and then UNPLUG the PC from the wall outlet. Let it sit for several minutes and then plug it back in. The Google USB Driver is required for Windows if you want to perform adb debugging with Google devices. Windows drivers for all other devices are provided by the respective hardware manufacturer, as listed in the OEM USB Drivers document. If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer. I’m Moli, your virtual agent. I can help with Moto phone issues.
Improvements and fixes
Drivers Hewi USB Devices
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
Drivers Hewi Usb Devices Wireless Adapter
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here: